REGULATIONS OF THE INTERNET SHOP (Kancelaria Radcy Prawnego Beata Kielar-Tammert)

CONTENTS:

§1 GENERAL PROVISIONS AND CONTACT DETAILS
§2 DEFINITIONS
§3 TECHNICAL REQUIREMENTS
§4 PLACING AND PROCESSING ORDERS
§5 PRODUCT PRICES AND FORMS OF PAYMENT
§6 PRODUCT DELIVERIES - COSTS, FORMS AND DEADLINES
§7 SERVICES PROVIDED ELECTRONICALLY
§8 COMPLAINTS
§9 WITHDRAWAL FROM THE CONTRACT BY THE CONSUMER
§10 INTELLECTUAL PROPERTY RIGHTS, LICENCE, COPYRIGHT
§11 PERSONAL DATA AND COOKIES
§12 OUT-OF-COURT DISPUTE RESOLUTION AND REDRESS BY
CONSUMER
§13 FINAL PROVISIONS
ANNEX 1 - MODEL COMPLAINT FORM
ATTACHMENT No 2 - MODEL FORM OF WAIVER FROM CONTRACT

1/ GENERAL PROVISIONS AND CONTACT DETAILS

1. The online shop is available under the domain www.bktkancelaria.pl.
2. In the event of a complaint about a placed Order, contact the Seller using the following contact details: e-mail: sekretariat@bktkancelaria.pl, tel. 606608089.
3. The Customer may communicate with the Seller by means of an e-mail address and telephone number.
4. The rules of using and placing Orders, concluding Sales Contracts for Products and making complaints in the Shop are set out in these Terms and Conditions.
5. The Seller makes the Terms and Conditions available to the Customer or User free of charge before using the Online Shop. The Customer may record the content of the Terms and Conditions in a convenient way, e.g. by recording on a permanent carrier or by printing.
6. Acceptance of the provisions of these Terms and Conditions is a condition of using the Store and concluding a Sales Contract. By accepting these Terms and Conditions, the Customer agrees to all the provisions and undertakes to abide by them.
7. The prices given in the Shop are given in Polish zloty, Euro currency or British pounds and are gross prices including VAT.
8. Information about the Products given on the Shop's websites, in particular their descriptions, technical parameters and prices, do not constitute an offer within the meaning of the Civil Code, but are only an invitation to conclude a contract within the meaning of Article 71 of the Civil Code.
9. When using the Shop, it is forbidden to provide information of an unlawful nature, in particular it is forbidden to: send and post spam within the Shop, provide and transmit content prohibited by law, in particular within the forms found in the Shop.
10. You are ordered to use the Shop in a manner consistent with these Terms and Conditions and the law in a manner that does not interfere with its operation.
11. The customer may not make a purchase anonymously or under a pseudonym or using incorrect personal data.
12. In order to delete the Customer's account, the Customer must inform the Shop in writing or by e-mail of his/her wish to delete the account.

2/ DEFINITIONS

Terms used in the Rules of Procedure mean:

1. Seller - Beata Kielar-Tammert conducting business activity under the firm Kancelaria Prawa Międzynarodowego Beata Kielar-Tammert, at the address Ofiar Oświęcimskich 17, 50-069 Wrocław, NIP:6311514856 according to the document generated from the system of Central Registration and Information on Business Activity.
2. Customer or User - a natural person, a legal person or an organisational unit which is not a legal person but to which special regulations grant legal capacity, placing an Order in the Store and making purchases via the Store.
3. Consumer - a natural person concluding a contract with the Seller as part of the Shop, the subject of which is not directly related to his/her economic or professional activity.
4. Account - a Customer or User account set up on the Shop's online platform, allowing access to purchased training courses and products.
5. Entrepreneur - a natural person, a legal person and an organisational unit that is not a legal person, to which a separate act grants legal capacity, conducting a business on its own behalf, which uses the Shop.
6. Customer-consumer - a natural person concluding a contract directly related to his/her business activity, when it follows from the content of the contract that it is not of a professional nature for him/her, arising in particular from the subject of his/her business activity, made available on the basis of the provisions on the Central Register and Information on Business Activity.
7. Terms and Conditions - these Shop Rules.
8. Online Shop or Store - the online shop available at www.bktkancelaria.pl/sklep/ through which the Customer can make Orders and purchases of certain Products.
9. Product or Electronic Product - materials purchased or available in the Shop, including services and materials produced and supplied in digital form available within the Shop, intended for sale, in particular e-books, electronic documents, training courses, consultations, individual services as well as physical products. Products are sold for a fee, unless expressly stated otherwise.
10. Sales Contract - a contract for the sale of a Product or a contract for the provision of services concluded between the Seller and the Customer via the Shop.
11. Consumer Rights Act - the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827 as amended), hereinafter referred to as the Act.
    12 Civil Code - of 2 August 2023. (Journal of Laws 2023, item 1610), hereinafter the Civil Code.
12. Act on the provision of services by electronic means - Act of the year on the provision of services by electronic means of 6 February 2020. (Journal of Laws 2020, item 344), hereinafter referred to as the SGEI.
13. Order - an action, a declaration of will of the Customer aiming directly at the conclusion of a Sales Agreement for a Product with the Seller and the fulfilment of a performance for the benefit of the Customer, under the terms and conditions indicated in these Terms and Conditions.
14. Order form - a form of the Store, by means of which the Customer may place an Order and execute the Sales Agreement.
15. Distance contract - a contract concluded with the Customer within the Shop, without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the contract.
16. Payment operator - Przelewy24 with registered office in Poznań, ul. Kanclerska 15 NIP: 779-236-98- 87.
17. Proof of payment - an invoice or receipt issued in accordance with the Value Added Tax Act of 11 March 2004 and other relevant legislation.
18. Payment - payment into the Seller's account via the online payment methods available in the Shop or payment upon Product collection - depending on the selected payment method and the ordered Product.
19. System - a set of cooperating IT devices and software, providing for the processing and storage, as well as the sending and receiving of data via telecommunications networks by means of a network-specific terminal equipment (Internet).

3/ TECHNICAL REQUIREMENTS

1. The customer may use the available functions of the online shop in a manner consistent with these Terms and Conditions and applicable regulations and in a manner that does not disturb the operation of the online shop or other customers.
2. In order to use the Shop, including browsing the Shop's product range and placing orders for Products and Electronic Products, you will need:

- Internet access from a suitable device, a suitably configured, up-to-date browser which supports cookies, e.g. Internet Explorer, Opera, Mozilla Firefox, Safari, Google
Chrome,

- an active and properly configured e-mail account,

- current tool/program that supports electronic files in pdf., doc., docx, xsl, mobi, pub. etc. format. - when ordering electronic products in the electronic format described in the product information.

3. The Seller shall provide technical measures to prevent the acquisition, modification or distortion of personal data and information by Customers and by unauthorised third parties.
4. The Seller takes appropriate measures to ensure the proper functioning of the Shop.

4/ PLACING AND PROCESSING OF ORDERS

1. The Customer may purchase a Product by selecting it from the relevant sub-page of the Store. The Customer can choose between different variants of the Product at different prices (if such a possibility is clearly indicated in the Product description).
2. Having selected a Product, in order to make a purchase the Customer should take the next steps according to the messages displayed on the pages of the Shop. First, the Customer should click on the "Add to Cart" button , as a result of which the selected Product will be added to the shopping basket. Then, he/she can continue shopping or click on the "Order with payment" button to finalise the purchase on the next page. You can also proceed to payment using the "Product description and price" button under the product image.
3. In order to place an Order, it is necessary for the Customer to enter the following data in the forms:

a/ name and optional company name,

b/ address (country, street, building number, apartment number, postal code, town),

c/ telephone number,

d/ e-mail address.

4. Acceptance of the Terms and Conditions by ticking the box marked "I accept the shop rules" as well as acceptance of the Site's Privacy Policy is necessary to complete and finalise the Order.
5. Agreeing to the fulfilment of the order by the Shop by clicking on the "Order with obligation to pay" button, which indicates the necessity to pay for the order, is an essential part of making a purchase.
6. In the process of placing the Order, the Customer is also obliged to make a choice as to the form of payment for the Products ordered, from those currently available in the Shop.
7. When placing an Order - until the Customer clicks on the "Order with obligation to pay" button - The Customer has the possibility to modify the personal data he/she has provided and the data regarding the Products he/she has selected, as well as regarding the form of payment.
8. When the Customer clicks on the "Order with obligation to pay" button, he/she is aware that the conclusion of the contract is linked to the obligation to pay the amount due to the Seller.
9. The Customer's sending of the Order constitutes the Customer's declaration of will to conclude a Sales Contract with the Seller, in accordance with the content of these Regulations.
10. The customer pays by selecting one of the payment methods available in the Shop and then makes the payment.
11. The fact that a purchase has been made is confirmed by an e-mail sent to the e-mail address provided by the Customer on the Order form.
12. The Sales Agreement shall be considered concluded upon receipt by the Customer of the e-mail message referred to in section 11 of this paragraph. The Sales Agreement shall be concluded in the Polish language in accordance with the Terms and Conditions.

5/ PRODUCT PRICES AND FORMS OF PAYMENT

1. The prices of the Products displayed on the Shop's website are gross prices and include all taxes required by applicable legislation.
2. The Seller reserves the right to change prices of Products presented in the Shop, introduce new Products, withdraw Products, carry out promotions and give discounts, as well as temporarily offer Products free of charge. The above entitlement shall not affect Orders which were placed before the effective date of the
   any of the changes. Details and duration are always included in the description of the respective Product.
3. The duration of each promotion is limited. Discounts and promotions do not add up.
4. The Customer may choose the following forms of payment for the ordered Products:
   a/ by bank transfer - payable directly to the Seller's bank account; for this purpose, please contact the Seller at the contact details given in the terms and conditions; the Product will be dispatched upon receipt and crediting of the transfer to the Seller's bank account;

b/ by electronic transfer - paid directly to the Seller's account via the Przelewy24 system - on the transfer in the "Title" field, please provide at least the Buyer's first and last name. The product will be dispatched upon receipt and booking of the transfer on the Seller's bank account.

5. When paying for a Product, the Customer can use the discount coupons to which he/she is entitled by entering the coupon code in the "Coupon Code" field and clicking the "Apply Coupon" button. The discount will be added to the basket.
6. Each Order shall be accompanied by an invoice (personal or company invoice if company details have been provided) in electronic form, which shall be sent to the Customer within 3 working days, to which the Customer hereby agrees.

6/ DELIVERY OF PRODUCTS - COSTS, FORMS AND DEADLINES

1. The Product will be dispatched within 3 to 5 days of acceptance of the Order.
2. The order will be delivered to the shipping address or e-mail address indicated in the Form in the case of electronic Products.
3. The customer can choose from the following forms of delivery:

• postal delivery,
• parcels,
• courier delivery,
• electronic delivery,
• personal collection.

4. Deliveries are made within Poland.
5. The delivery costs are indicated at the time of placing the Order. The Customer may become acquainted with them before making the Order.
6. If the Customer chooses to pay by prepayment, the Product's dispatch time is calculated from the day the payment is credited to the Seller's bank account.
7. If, at the time of purchase, the Customer chooses to pay by prepayment, he/she undertakes to pay the funds immediately into the Seller's bank account. If the payment to the Seller's bank account is not made within 3 working days from the date of placing the Order in the
   Shop (excluding Saturdays, Sundays and other public holidays), the Order shall be cancelled.
8. In the case of choosing cash on delivery payment method - the Order processing time is counted from the moment of receiving an e-mail from the Seller confirming the Order placement.
9. In the case of consultations, trainings or other individual services ordered by the Customer and available in the Shop - the service will be provided within the timeframe individually agreed by the parties via email correspondence.
10. In the case of electronic Products, e.g. online courses, dispatch of the downloadable Product or access to the respective online course usually takes place immediately after payment has been made and credited. Access may also be granted on a cyclical basis, in accordance with the course programme and deadlines.
    indicated in the course description. The delivery of the ordered Electronic Products takes place free of charge, as part of the Customer Account maintenance service.
11. The day of payment shall be deemed to be the day on which the Seller's bank account is credited.

7/ SERVICES PROVIDED BY ELECTRONIC MEANS

1. Through the Shop, the Seller provides electronic services to the Customer.
2. The basic service provided electronically to the Customer by the Seller is to enable the Customer to conclude a contract for the purchase/delivery of digital content/digital Product) with the Seller electronically. This service is provided free of charge, within the price paid for placing an Order.
3. The Seller also provides a service to the Customer in the form of dispatching a newsletter if the Customer has agreed to it. Details regarding the dispatch of the newletter, signing up, unsubscribing are described in the privacy policy.
4. The Seller shall also provide the Customer with a service consisting of registering and maintaining an Account and providing the Customer with access to the Account by means of a login, if the Customer has decided to set up such an account. This service is provided to the Customer as part of the price paid for the Product in question.
5. In order to create an individual Account, the Customer should fill in the registration form and accept the Terms and Conditions, and then place an Order.
6. The email address provided by the Customer will be sent information relating to the creation of the Account and an activation link enabling the setting of a password. After clicking on it and setting an individual password, the Account is created and the Customer can use it.
7. The creation of an individual Account is not a prerequisite for placing an order in the Shop.
8. Upon successful registration of the Account, the contract for the provision of the free electronic service is concluded for an indefinite period.
9. The customer logs in to the Account via e-mail address or login and password. He or she can also generate a new password at any time in case he or she forgets or loses the previous one.
10. In order to ensure the security of the Customer and the transfer of data in connection with the use of the Shop, the Seller takes technical and organisational measures to prevent the acquisition and modification of personal data by unauthorised persons.
11. The Seller takes steps to ensure fully correct functioning. The Customer is entitled to inform the Seller about any irregularities or interruptions in the functioning of the Shop.
12. The sharing of Customer Account data with third parties and the creation of several Accounts by one User is prohibited.
13. In the case of Customers who are not Consumers or Customer-Consumers, the Seller may terminate the contract for
    the provision of the electronic service consisting in the maintenance of the Customer's account with immediate effect and without stating reasons by sending the Customer an appropriate declaration, also electronically to the email address provided by the Customer for the registration of the Account.
14. In the case of Clients who are Consumers or Customer-Consumers, the Seller may terminate the contract for the provision of electronic services and delete the Client's account or deprive the Client of the right to submit
    Orders at any time by giving 14 days' notice, with the Customer retaining any rights acquired prior to termination.
15. In the case of Clients who are Consumers or Customer-Consumers, the Seller may terminate the contract for the provision of electronic services and delete the Client's account or deprive the Client of the right to place Orders, with immediate effect for important reasons, in the event of a material and flagrant breach by the Client of the provisions of these Terms and Conditions, i.e. in particular if the Customer uses the Shop and the Account in a manner inconsistent with the law or the provisions of the Terms and Conditions and contrary to good morals and the purpose of the Account and the Shop, in a manner inconvenient for other Customers and the Seller, copies the Seller's Products and Services or makes them available to third parties without the Seller's consent, provides the Seller with data inconsistent with the actual legal status, incorrect, inaccurate or violating the rights of third parties, or violates or attempts to violate technical protections of the Shop and the Account in order to illegally obtain access to its resources.
16. The parties may also terminate the electronic services contract by mutual agreement at any time.
17. The customer may terminate the contract for the provision of electronic services at any time by giving 14 days' notice.
18. As a result of the deletion of the Account by the Seller, the Customer loses access to all Products and resources previously available in his Account.
19. In order to delete the Account, the Customer may delete the existing Account himself or contact the Seller by e-mail for this purpose.
20. The Seller informs that deleting the Customer's Account may make it difficult or impossible for the Customer to use the Products in the Shop, including those he has ordered.

8/ COMPLAINTS

1. The Seller shall be liable to the Customer who is a consumer or a Customer-consumer within the meaning of Article 221 of the Civil Code for non-compliance with the Sales Agreement of the Products purchased by the Customer, and in accordance with the provisions of the Consumer Rights Act.
2. The Seller is obliged to deliver the Product free of defects.
3. The complaint should contain data enabling the identification of the Customer (name
   name, correspondence address, e-mail address), the subject of the complaint (e.g. type and date of defect occurrence) and the demands related to the complaint. If an incomplete complaint is received, the Seller shall call the Customer to supplement it under pain of leaving the complaint unprocessed.
4. The complaint should be sent to the Seller's e-mail address specified in these Terms and Conditions.
5. The Seller shall respond to the complaint within 14 days of receipt of the complaint and inform the Customer of further proceedings at the e-mail address of the complainant. The Seller informs that it is the responsibility of the complainant to send a complete complaint application, in particular with regard to the data and specification of the claim. Any shortcomings may affect the final outcome of the complaint.
6. The Seller will process the Customer's personal data in order to process the complaint.
7. The customer may use the complaint form attached to these Terms and Conditions.

9/ WITHDRAWAL FROM THE CONTRACT BY THE CONSUMER

1. The Consumer and the Customer-Consumer shall have the right to withdraw from the contract within 14 days of the conclusion of the contract, without giving any reason, subject to paragraph 6.
2. In order to exercise the right of withdrawal, the Consumer or the Client-Consumer must inform the Seller of their decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by e-mail or via the contact form available on the Website). In order to comply with the deadline for withdrawal, it is sufficient for the Consumer or the Client-Consumer to send information concerning the exercise of his/her right of withdrawal from the Contract before the expiry of the deadline for withdrawal.
3. An example of the content of the declaration (form) of withdrawal from the contract can be found in the Annex to these Rules.
4. The Seller shall be obliged to return to the Consumer all payments made by the Consumer immediately, no later than within 14 days of receipt of the Consumer's or the Consumer's Customer's declaration of withdrawal from the contract, subject to paragraph 6 of this section.
5. The Seller shall refund the payment using the same means of payment used by the Consumer or the Consumer-Customer, unless the Consumer has expressly agreed to a different method of refund that does not involve the
   for him at no cost.
6. The Customer shall have no right of withdrawal if the performance, i.e. accessing the Digital Product, has taken place before the end of the withdrawal period. The Customer agrees to access the Product before the time limit referred to in paragraph 1 and is aware of the loss of the right of withdrawal.
7. In the event of a corrective invoice, an invoice will be issued by the Shop at the time of refund to the Customer's account. The invoice will be sent to the Customer electronically to the e-mail address provided when the Order was placed.

10/ INTELLECTUAL PROPERTY RIGHTS, LICENCE, COPYRIGHT

1. All content, electronic materials and Products (including Electronic Products) and services provided by the Seller, available in the Shop, constitute works within the meaning of the Act of 4 February 1994 on copyright and related rights, are subject to legal protection and constitute the intellectual property of the Seller.
2. The Vendor grants the Customer a non-exclusive and non-transferable licence, without the right to grant sub-licences, to use the subject matter of the contract/product. The Customer, under the contract, is entitled to use the Product only for its own needs, without territorial restrictions, in the following fields of exploitation:

a/ with regard to the recording of the work - recording by digital technique - fixation by digital processing on a dedicated platform (Customer Account) maintained by the Seller,

b/ printout for own use of materials in pdf. and docx,

c/ digital recording, modifications for own use to the extent indicated in the respective instructions or comments, e.g. on own hard drive.

3. The licence referred to in subsection 2 is valid for the duration of the access to the Product. The duration of access to the respective Product and thus the duration of the licence is indicated in the description of the respective Product. The remuneration for the licence is included in the fee payable by the Customer.
4. In particular, it is prohibited to do so in respect of the entire Product or any part thereof:

a/ sharing and presenting the Product to third parties,

b/ publication of the Product regardless of the form of publication, with the exception of the publication permitted in the instructions or comments,

c/ copying, reproduction for purposes other than personal use.

5. The User undertakes to exercise due diligence so that the Product, in particular the Electronic Product (educational material available on the e-learning platform), is not disclosed to unauthorised/third parties.
6. The Seller hereby informs the Customer that any dissemination of electronic Products or any other content or Products made available by the Seller constitutes an infringement of the law and may give rise to civil or criminal liability. The Seller may also claim appropriate compensation for material or immaterial damage in accordance with applicable laws.
7. If the Customer intends to use the Product in a manner contrary to that indicated in these Terms and Conditions, the Customer is obliged to obtain the Seller's written consent.
8. The Seller shall be entitled to periodically update the Products, in particular the Electronic Products (training courses, VODs, pdf., doc., docx. materials, exercises, lessons, modules).
9. The Customer agrees that his/her logo may be included in the Vendor's customer list, thereby granting the Vendor a non-exclusive, royalty-free, time- and territory-limited licence to use it for the purposes of the Vendor's business in the following fields of exploitation: recording in digital format in computer memory and in a network.
   Internet, reproduction by any technique, distribution in the Shop, on the Seller's website, public display, without the right to sub-licence.

11/ PERSONAL DATA AND COOKIES

Pursuant to Article 13(1) and (2) of the RODO (i.e. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive
95/46/EC) and the Data Protection Act of 10 May 2018, I would like to inform you that:

1. The administrator of the Customer's personal data is Beata Kielar-Tammert conducting business activity under the name Kancelaria Radcy Prawnego Beata Kielar-Tammert with registered office in Wrocław, NIP: 6311514856, also referred to as the Seller in the Regulations. You can contact the Administrator using the following data: e-mail: sekretariat@bktkancelaria.pl, Phone no: 602386001 or in writing to the Administrator.
2. The Customer's personal data provided in the forms found in the Shop will be processed on the basis of the contract concluded between the Customer and the Administrator, which is concluded as a result of the acceptance of these Terms and Conditions, on the basis of Article 6(1)(b) of the RODO (necessity to conclude and/or perform the contract). This is necessary for the performance of this contract
   (completion of the Product order and setting up of the Account) and the subsequent maintenance of the Customer Account and customer service relating to the concluded contract.
3. The Customer's personal data may also be processed for the following purposes and on the following legal bases:

a/ to issue an invoice and fulfil other obligations under tax law - on the basis of Article 6(1)(c) of the DPA (legal obligation);

b/ the execution of payment transactions via an electronic payment operator - on the basis of Article 6(1)(b) of the RODO (necessity for the conclusion and/or performance of the contract);

c/ handling of complaints or claims - on the basis of Article 6(1)(b) of the DPA (necessity for the conclusion and/or performance of the contract);

d/ the establishment, investigation or defence of claims - on the basis of Article 6(1)(f) RODO (legitimate interest of the controller);

e/ telephone contact on matters relating to the provision of the service - on the basis of Article 6(1)(b) RODO (necessary for the conclusion and/or performance of the contract);

f/ storage of unpaid orders - on the basis of Article 6(1)(f) RODO (legitimate interest of the controller);

g/ the creation of records and registers related to the RODO - on the basis of Article 6(1)(c) RODO (legal obligation) and Article 6(1)(f) RODO (legitimate interest of the controller);

h/ archival and evidential purposes, for the purpose of safeguarding information that can be used to prove facts - on the basis of Article 6(1)(f) RODO (legitimate interest of the controller);

i/ the use of cookies on the website and sub-sites of the Shop - based on Article 6(1)(a) RODO (consent);

j/ for the purpose of direct marketing to the Customer - on the basis of Article 6(1)(f) RODO (legitimate interest of the controller).

k/ in order to comply with obligations under the Money Laundering and Terrorist Financing Act on the basis of Article 6(1)(c) of the RODO (legal obligation)

4. The provision of personal data is voluntary, but necessary for purposes related to the performance of the Contract and the fulfilment of the Administrator's legitimate interests. Their failure to do so will result in the conclusion and performance of the Contract being impossible.
5. The Customer's personal data will be processed for the period of performance of the contract, as well as for the period of securing possible claims in accordance with generally applicable legal provisions. Thereafter, they will be deleted unless the Customer decides to use the Administrator's services and
   will leave them on a different footing and for a different purpose.
6. The customer's personal data will be shared with other data recipients, such as, for example, IT system maintenance and hosting services, an e-mail service provider, a mailing service provider (newsletter) or a payment system, a law firm
   legal counsel, subcontractors and contractors involved in the online shop, etc.
7. Due to the fact that the Administrator uses external providers of various services, e.g. Facebook, Instagram, Google, Microsoft, etc., data may be transferred to third countries, e.g. to the United States. However, they will only be transferred to those recipients who have subscribed to the so-called Privacy Shield - Privacy Shield or to those who guarantee adequate protection of personal data by cooperating with processors in countries for which a relevant decision of the European Commission has been issued, applying standard contractual clauses issued by the European Commission, applying binding corporate rules approved by the competent supervisory authority.
8. The customer has the right to access, rectify, erase or restrict processing of their data, the right to object to processing, the right to data portability, the right to request access to their data, and the right to lodge a complaint with the
   of the supervisory authority, the President of the Office for the Protection of Personal Data, if he or she considers that the processing of his or her data is incompatible with current data protection legislation. He or she also has the right to be forgotten if further processing is not provided for by the currently applicable legislation.
9. You also have the right to withdraw your consent at any time if you have provided your personal data on the basis of consent. The withdrawal of consent does not affect the processing that was carried out on the basis of consent prior to its withdrawal.
10. The Customer's data will not be processed by automated means, including profiling within the meaning of the RODO, which means that the Administrator will not make automated decisions that affect the Customer's rights and freedoms.
11. Pursuant to the Act of 1 March 2018 on the prevention of money laundering and financing of terrorism, Journal of Laws of 2021, item 1132, 1163, 1535, the Firm is an Obligated Institution to apply financial security measures in accordance with the internal procedure in relation to the Client to whom it provides legal advice on activities:
12. (a) the purchase or sale of immovable property, a business or an organised part of a business,
13. (b) managing the client's cash, financial instruments or other assets,
14. (c) to conclude an agreement for the maintenance of a bank account, a securities account or to perform activities related to the maintenance of such accounts,
15. (d) to make a contribution to a capital company or to increase the share capital of a capital company,
16. (e) the creation, operation or management of companies limited by shares or trusts

Financial security measures are

1) identifying the customer and verifying the customer's identity;

2) identifying the beneficial owner and taking reasonable steps to:

1. (a) verification of his identity,
2. (b) the determination of ownership and control in the case of a client which is a legal person, an unincorporated entity or a trust;

3) assessing the business relationship and, as appropriate, obtaining information on its purpose and intended nature;

4) Ongoing monitoring of the client's business relationships, including:

1. (a) an analysis of transactions carried out in the course of the business relationship to ensure that those transactions are consistent with the obliged institution's knowledge of the customer, the nature and extent of its business and consistent with the money laundering and terrorist financing risks associated with that customer,
2. (b) investigation of the source of assets at the client's disposal, where justified by the circumstances,
3. (c) ensuring that the documents, data or information in its possession regarding the business relationship are kept up to date.
4. In order to ensure the security of the Customer and the transfer of data in connection with the use of the Shop, the Seller shall take technical and organisational measures appropriate to the degree of risk to the security of the services provided, in particular measures to prevent the following
   acquisition and modification of personal data by unauthorised persons.
5. The detailed rules for the collection, processing and storage of personal data used to process orders through the Shop, and the cookie policy are described in the Privacy Policy, which can be found at: https://bktkancelaria.pl/polityka-prywatnosci/

12/ OUT-OF-COURT MEANS OF DISPUTE RESOLUTION AND REDRESS BY THE
CONSUMER

1. The Seller agrees to submit any disputes arising in connection with the concluded Product supply contracts to mediation. The details will be determined by the conflicting parties.
2. A consumer or a customer-consumer has the possibility to use out-of-court ways of dealing with complaints and pursuing claims, including but not limited to: applying to a permanent arbitration court for settlement of a dispute arising from a concluded agreement, applying to a provincial inspector of the Trade Inspection for a
   initiate mediation proceedings for an amicable settlement of a dispute between the Customer and the Seller, make free use of the assistance of a district (city) consumer ombudsman or a social organisation, the statutory tasks of which include protection of
   consumers (e.g. Federation of Consumers, Association of Polish Consumers).
3. For more detailed information on out-of-court complaint and redress procedures, the consumer may consult the following website http://www.uokik.gov.pl and in the offices and on the websites of district (city) consumer ombudsmen, social organisations whose statutory tasks include the protection of
   consumers or the Provincial Trade Inspection Inspectorates.
4. Consumers can also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform serves to resolve disputes between consumers and traders seeking out-of-court resolution of disputes concerning contractual obligations arising from an online sales contract or a contract for the provision of
   services.
5. The matter may only be dealt with by the arbitration court after the conclusion of the complaint procedure and if both parties to the dispute agree. Otherwise, any disputes shall be submitted to the competent courts in accordance with the provisions of the Code of Civil Procedure and general jurisdiction.

13/ FINAL PROVISIONS

1. Contracts concluded through the Online Shop and services provided are performed in the Polish language and based on the provisions of Polish law.
2. The Seller reserves the right to make changes to the Terms and Conditions for important reasons, e.g.: changes to the law, changes to methods of payment and delivery - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions, changes to technology. The new Terms and Conditions shall enter into force as of the date of their publication on the Seller's website platform at
   subpage: Regulations.
3. Contracts concluded before the Rules were amended shall be governed by the version of the Rules in force on the date of conclusion of the Contract.
4. Should any provision of these Terms and Conditions prove to be inconsistent with universally applicable laws and infringe consumer interests, the Seller declares the application of the indicated provision.
5. Settlement of possible disputes between the Seller and the Customer, who is a consumer within the meaning of art. 22¹ Civil Code, shall be submitted to the competent courts in accordance with the relevant provisions of the Civil Procedure Code. In the event that the Customer is a consumer customer within the meaning of Art. 385⁵ of the Civil Code shall be submitted to the courts having jurisdiction in accordance with the
   the relevant provisions of the Code of Civil Procedure.
6. Settlement of possible disputes between the Seller and a Customer who is not a consumer or a customer-consumer within the meaning of Article 22 of the¹ or Article 385⁵ of the Civil Code shall be submitted to the competent court
   for the registered office of the Seller.
7. Matters not covered by these Terms and Conditions shall be governed by generally applicable provisions of Polish law, in particular: Civil Code, Act on Consumer Rights, Act on Providing Services by Electronic Means, Act on Combating Unfair Competition, Act on Personal Data Protection and General Regulation on Personal Data Protection (RODO).
8. Link to privacy policy: https://bktkancelaria.pl/polityka-prywatnosci/
9. Link to these Regulations: https://bktkancelaria.pl/regulamin-sklepu/